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Feedback Form

Welcome to the new UpStaged feedback feature.

We understand that online shopping can be a little nerve wracking, especially when it’s from a small UK vintage company rather than a huge international chain.

We believe you will experience an especially high standard of service and a great quality of product right here at UpStaged.

Who better to assure those thinking of buying a unique vintage garment or accessory, a glamorous item of pin-up lingerie or a sturdy pair of Dr Marten’s boots that they are in the right place, than those who have previously chosen to shop with us?

 Perhaps you could spare us a few minutes of your valuable time to complete the questionnaire at the bottom of the page, if you have any suggestions for improvement or would like to recommend us to other shoppers.

This page is designed to give prospective customers a good idea of what to expect from UpStaged with existing customers giving their thoughts on the service they receive both on line and in store at UpStaged.


Please rate the following aspects out of 5

Overall Customer Service
1. 2. 3. 4. 5.

Communication of order status and resolving issues
1. 2. 3. 4. 5.

Quality of packaging and speed of dispatch
1. 2. 3. 4. 5.

Description accuracy and quality of purchased item
1. 2. 3. 4. 5.

Any suggestions for improvement or recommendations for customers considering buying from UpStaged.

Would you recommend UpStaged

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Valerie Bhreathnach says:
5/5 Couldn't be happier with my online shopping experience with UpStaged. Delighted with them and the prompt delivery. Again thanks for the hassle free shopping.

Carol Newbold says: 
5/5 I want to thank you ever so much for sending me those two beautiful hats!

They’re both stunning!  The Man likes the saucer hat best, but I will wear the little cocktail skull cap for the wedding next week, and keep the other one to grace my many black winter coats.

They’re so different, and beautifully made.

Am really glad I found you.

Lisa Cheung says: 5/5 - Prompt response, processing of order and despatch.

Layla Smith says: 5/5 - Fabulous service, they were very easy to deal with and of course the product was great. Definitely the best vintage shop in Leeds, if not Yorkshire!

Sara Croft says: 5/5 - Online descriptions were very helpful and accurate, very diverse range, unique selection of clothing!


 
       
 
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